Frequently Asked Questions
How Do I Place an Order?
To place an order, visit www.LoveKarlak.com and select items to add to your shopping cart. When
you've finished, click on the "checkout" button. Follow the prompts to complete your transaction.
Can I Place An Order by Phone?
Yes, you can definitely place and order by phone. Call Customer Service at 1-757-838-2980 during its
operating hours to order by phone (9am-5:00pm EST M-F) Stay by your computer to refer to necessary
information to assist the agent or have the style information available- including size, color, and style
number as reference.
How Do I Know if My Order is Complete?
You'll see a confirmation page after you complete your shopping experience. Then you'll receive a
confirmation e-mail detailing the items purchase, estimated ship date and final cost.
How Do I Know When My Order Will Arrive?
You will receive a confirmation email once your order has shipped with an estimated arrival date and
tracking number.
How Do I Return/Exchange an Item?
Please see our Shipping&Returns page.
Where Do You Ship?
We ship USPS Ground for free anywhere with in the United States excluding Alaska and Hawaii.
(Sorry :( ) And Internationally to some countries for an additional charge.
Do You Ship Internationally?
Yes. Australia, Bahamas, Canada, Mexico, Puerto Rico, United Kingdom, Minor Outlying Islands and
the Virgin Islands. Shipping will be $25 for USPS Priority International shipping to these countries.
Free Shipping is not available for these countries.
1-757-838-2980
Love Karla K. 2009-2010 All Rights Reserved.